5 April 2022

View the conference programme here


Registration is available here.

If you have any problems making your booking online please call +44 (0)20 8267 4011 to speak to a member of the customer services team.

Yes, the event is available at a discounted rate for members, but please note you must book your place online by the registration deadline. Your membership number will be checked and verified by CIPS. Delegates with expired or suspended memberships will be contacted by CIPS to renew membership. Please note that delegates who do not renew their membership within 10 days of being contacted by CIPS will be charged the equivalent non-member rate. Please note that we must receive full payment prior to the event start date.

Please pay by credit card at the checkout

Cancellations received a minimum of 4 weeks prior to the day of the event (22 April) will be refunded. Please note: a £45 administration fee will be incurred to process all ticket refunds. It will not be possible to cancel bookings with less than 30 days notice to the first day of the event. Substitute delegates are welcome at no extra charge. Any ticket cancellations that still have payment outstanding will be liable for either the administration fee or the full registration fee, dependent on the date and time of the cancellation.

Yes. Please email conferences@haymarket.com with your colleague’s name, email address, job title and we will substitute them in your place.

Once you have made your conference registration, a booking confirmation will be emailed directly to the delegate. Please check your junk mail to ensure this email has not been blocked.

You will receive joining instructions one week prior to the event with the final details. Please check your spam folder for an email from conferences@haymarket.com if you have not received it before the event.

During the conference

No. You only need access to the internet.  You will receive joining instructions and an access link via the email address you registered with. If you need to change this, please contact conferences@haymarket.com

Google Chrome, Safari, Firefox, and Edge


Yes, sessions will be made available to access on-demand for 90 days after the event until 20 August 2021.

Yes, you will be able to ask questions during the scheduled session time via the online Q&A functionality. This will not be possible if you’re viewing the session on-demand.

The online platform will provide attendees the opportunity to reach out and connect with other attendees, this includes other conference delegates, speakers and sponsors.

After the conference

We do not disclose our delegate lists in advance or after the event.

Please email conferences@haymarket.com with information about the subject you would like to speak about, the name of the conference and some background information on yourself.

Up to 90 days after the event.

Registered delegates will be able to access sessions on the virtual platform after the event, each on demand session will be accessible from the agenda section under the relevant session. Please note, sessions are available on demand subject to speakers consent.


To find out more about how to become a sponsor and to hear about our customised packages which offer you a full range of promotional opportunities, including pre-event brand exposure, please email conferences@haymarket.com