Gavin Boswell
Director of Group Procurement Operations
The procurement and supply profession is digitally transforming, are you ready?
Take your digital knowledge to the next level, join us for a morning of innovative knowledge sharing and learning on how going digital can make a positive impact on your organisation.
BECOME A PROCUREMENT INNOVATOR
Benefit from innovative thought leadership and case studies from leading speakers
Hear how going digital can make a difference to your organisation, by helping to augment and revolutionise your supply chain
Learn how extensive digital networks can help to create cost savings, enhance performance and increase efficiency
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SPEAKERS:
Kevin Murphy
Transformation Lead - Personal Banking and former Head of Digital Supply Chain Management
Dale Turner
Director of Procurement and Supply Chain
Karen Thompson
Head of Direct Procurement
Cath Hill
Group Director
Agenda
27th February 2020
Registration and Refreshments
Chair’s Opening Remarks
Cath Hill
Group Director
Case study: Digitalising to increase procurement efficiency and agility
Dale Turner
Director of Procurement and Supply Chain
This session will feature a working digital transformation journey. It will explore an effective change management strategy and the other foundations you need in place to begin your digital transformation journey. The benefits to procurement and supply chain management for both current and future efficiency will be highlighted.
Panel Discussion: Embarking on your digital transformation journey
Gavin Boswell
Director of Group Procurement Operations
Dale Turner
Director of Procurement and Supply Chain
Karen Thompson
Head of Direct Procurement
- Improving connectivity for your suppliers
- Overcoming the barriers to adoption
- Exploring successful transformation strategies
Networking Coffee Break
Case Study: Implementing next-generation AI to transform customer service
Kevin Murphy
Transformation Lead - Personal Banking and former Head of Digital Supply Chain Management
This session will explore the success of RBS’ AI next-generation customer services chatbot, Cora. It will examine procurement’s key role in establishing a 24/7 digital service that has transformed the way RBS interacts with customers, resulting in 83 percent 4 or 5 star feedback ratings.
Facilitated Q&A and Closing Discussion
Kevin Murphy
Transformation Lead - Personal Banking and former Head of Digital Supply Chain Management
Cath Hill
Group Director
Chair’s Closing Remarks
Cath Hill
Group Director
Close of Breakfast Briefing
Please note: the agenda is subject to change without notice
TICKETS
CIPS members qualify for 3 CPD points by attending this CIPS Breakfast Briefing
Sponsorship Opportunities
Interested in sponsoring the CIPS Breakfast Briefing – Digitally Transforming Supply? Contact us today to discover how we can help you generate the qualified leads your business needs.
Why BECOME A sponsor?
Associate your brand with the voice of the profession – CIPS
Increase awareness of your product or service amongst key decision makers
Position your brand as an expert thought leader
Network with delegates from across the private, public and third sectors
Contact us
FOR GENERAL ENQUIRIES PLEASE CONTACT
T: +44 (0) 20 8267 4011
E: conferences@haymarket.com
For sponsorship enquiries please contact:
Sylvana Malachias
T: +44 (0) 20 8267 4463
E: sylvana.malachias@haymarket.com
Samantha Johnson
T: +44 (0) 20 8267 4965
E: samantha.johnson@haymarket.com
Chris Gault
T: +44 (0)20 8267 5864
E: chris.gault@haymarket.com.
Julia Hadley
T: +44 (0) 20 8267 4479
E: julia.hadley@haymarket.com